Your Trusted Medspa
Virtual Assistant Partner
GlowDeskVA provides trained virtual assistants to manage leads, phones, follow-ups, and admin, Freeing owners from daily overwhelm so they can grow without burnout.
Tailored MedSpa Support Services.
Tailored for
Medspa Owners Who Want Smooth Operations and Growth
GlowDesk VA was created for medspa owners who want that level of support without the overwhelm of hiring, managing, and training staff on their own.
At GlowDesk VA, we provide highly trained virtual assistants who understand the medspa industry inside and out—its systems, workflows, culture, and clients. From front-desk operations to backend organization, we bring order, ease, and consistency to your daily operations.
Our Mission:
To help you reclaim your time so you can focus on what truly matters, growing your brand, nurturing loyal clients, and creating the signature glow only your medspa can deliver. Because your time should be spent building your business, not being buried in it. GlowDesk VA brings the clarity, structure, and support your medspa needs to thrive.
How We Support Your MedSpa
Innovative Solutions for
MedSpa Owners
Medspa owners rarely have time for backend systems, this ensures their business stays compliant, efficient, and scalable. The Support System Every Medspa Owner Wishes They Had.
Communication & Front Desk Support
We handle incoming calls, texts, emails, and DMs with a warm, professional tone that reflects your brand. From answering client inquiries to scheduling appointments and confirming bookings, we make sure no message goes unanswered and no opportunity is missed.
Lead Follow-Up & Rebooking Support
We follow up with new leads and existing clients through calls, SMS, and email to book consultations, rebook treatments, and nurture long-term relationships. Consistent follow-up means higher show rates, more repeat visits, and increased revenue without extra effort from your team.
Social Media Management
We manage your inbox messages, comments, and appointment inquiries across your social platforms to ensure fast responses and seamless client experience. This keeps your online presence active, professional, and responsive while you focus on treatments and growth.
Inventory & Operations Support
We track supplies, monitor inventory levels, and assist with operational tasks to keep your medspa running smoothly. No more last-minute shortages or operational gaps — everything stays organized and on schedule.
No-Show & Cancellation Recovery
We proactively confirm appointments, follow up on missed visits, and reach out to reschedule cancellations. This helps recover lost revenue, reduce empty slots, and keep your schedule full.
KPI Tracking & Workflow Automation
We track key performance indicators such as lead response time, booking rates, no-shows, and follow-ups. Using smart workflows and automation, we streamline your processes so your medspa runs efficiently, consistently, and profitably.
Our Process
Our Roadmap to Seamless Medspa Success
Assessment & Analysis
Planning & Implementation
Monitoring & Adjustment
01
Assessment & Analysis
We start by understanding your medspa’s current systems, workflows, bottlenecks, and goals. From front desk needs to backend operations, we map out exactly where you need support and align our strategy with your brand’s standards and client experience.
02
Implement & Organize
Your dedicated Medspa VA steps in with proven systems, templates, and workflows tailored to your operations. We organize your backend, streamline client communication, manage scheduling, and bring structure to your daily processes without disrupting your team.
03
Support & Elevate
Once the foundation is set, we provide ongoing support to maintain smooth operations and continuously improve your medspa’s efficiency. We optimize tasks, enhance client experience, and free up your time so you can focus on growth, profitability, and delivering results.
Frequently Asked Questions
How fast can a VA start?
Our Virtual Assistants can begin onboarding within 7 days, ensuring a seamless and efficient start to supporting your practice.
Do you train them in our specific systems?
Absolutely. We tailor the onboarding to your exact CRM, EMR, and internal workflows so your VA integrates seamlessly into your operations.
Are they HIPAA aware?
Yes. All GlowDesk Virtual Assistants are trained in confidentiality, data privacy, and sensitive client data handling to support your compliance needs.
What hours do they work?
We offer U.S. time-zone aligned schedules to match your medspa’s operating hours and client flow.
Do you have Contract?
Yes—flexible 3-month, 6-month, and 12-month partnership options are available.
Let's Talk: Schedule
Consultation Today!
GlowDesk is your virtual front desk partner, handling client communication, follow-ups, and operations so your medspa can grow without the overwhelm.
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